After posting this yesterday my very next client call obviously had to redress the balance.
We have been discussing this issue quite a bit here. In brief the LSC are chasing firms, often on a monthly basis, to try and effect a 100% reconciliation of contracts by the end of March this year. (This despite promises and contract rules guaranteeing a "balance of payments" between 5 -10% in the firms favour).
Yesterdays call involved a firm with a projected 20% under claim by April. Inexplicably they have not had any communication from their Account Manager seeking to redress this over the remaining months.
I employed a temp sec for a few weeks - big mistake - turned out she did not speak english and nor did she type or understand it - come to do cds6 in november - impossible task - i still have not totally unravelled the mess - wrote to lsc and explained billing would be down for that month and also for december as i was away for christmas and new year and kept them fully informed - so far no problems- but now got uphill task of getting all bills done this month - joy unconfined!
"I employed a temp sec for a few weeks - big mistake - turned out she did not speak english and nor did she type or understand it"
That will teach you for poaching my staff...