Here is some clarification regarding the "logging" of cases with the DSCC. The most significant factor seems to be that "48 hours" means that and not “two working days”. One presumes that the clock starts from the date of the PACE attendance.
It goes on to state that it is only in cases where you are legitimately instructed by the client or his/her family and not when you determine that more than one standard fee is payable. Again I presume that direct client instructions also includes legitimate "transfers" from other firms.
If you read it differently let me know.
Hello
Would you be able to offer any guidance/advice on what options are available if the 48 hour 'logging' period is missed? The DSCC don't want to know, an the LSC seem unable to pick up the phone! Thanks.
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