Andy writes:

This phrase has now become the LSC's back stop as to whether or not many of their fix fee schemes are as economical as the old style hourly rate.

Fix fees, Graduated fees, Litigator fees and Standard fees all work on the premise of "Some you win, Some you loose". The important question therefore is do you as a supplier know on which side of the coin you fall.

This week I managed to get a firms Civil billing information transferred across form the Bulk load spread sheets they had been using onto our CMRF Wizard (lots of copying and pasting required).

By using the filters and pivot tables I was quickly able to break down there billing profile into the relevant billing levels i.e FPL01 or FPL02 etc. The results were not good i.e. average case cost for FPL01 claims £176. especialy when your only getting £94 per claim and this doesn't even take into account the admin costs of opening and billing a file never mind archiving it for a number of years. Clearly this firm is now going to look closely at the reasons behind these averages.

The monitoring of such information is so important as is the monitoring of all contract information and KPI's. In fact the monitoring of such information by suppliers is a contract requirement. If you want to discuss ways in which JRS can assist you in doing this then please get in touch on the usual numbers.