After a hopeful start to the LSC on-line billing system one of our retained clients has spotted a problem when reporting Stand Alone Petitioner Divorce matters ("Moon Brick") under code FPL10.
It seems that if the staged reached code is not recorded as FD then only an FPL01 £96 SF will be credited. We understand that the LSC have had numerous calls about this now that suppliers via on-line billing can see exactly what the system allowing.
We also believe that this could be a problem with Level 2 claims for Public Law Matters i.e. FPC02 and FPC03 if FC is not recorded in the the stage reached section.
The most concerning point is that the on-line system does not show this as an error but will process it even if the LSC's bulkload spread sheet is used. Also we wonder if this has been occurring over the last twelve months when suppliers have been e-mailing their submissions.
Watch this space and if you have any concerns and want to discuss this further then please do not hesitate to contact us.
This would explain why it has been almost impossible to reconcile financial statements.
Lets hope this is not one of many little problems which are discovered.
The firm which noticed this have been requested by their account manager to simply calculte the difference which will then be credited to their account rather than individual re-submissions. Makes sense!
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